Electronic repairs are unpredictable. Your device may be beyond repair or may be permanently damaged during repair and rendered useless.

Circuit board components deteriorate over time and can fail without warning especially on liquid damage devices where components can short circuit, oxidize, corrode and rust over time.

The following are terms of a legal agreement between you and Peridot. By using our repair service you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations.

Peridot shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service.

In no event will Peridot be liable for any damage to the laptop/desktop, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if Peridot has been advised of the possibility of damages or loss to persons or property. Peridot liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.

The client is aware of the inherent risks of injury and property damage involved in electronics/laptop/desktop repair, including without limitation, risks due to destruction or damage to the machine, media, or data and inability to repair the machine or recover data, including those that may result from the negligence of Peridot, and assumes any and all known risks of injury and property damage that may results.

We offer a 30 day warranty on all repairs. If for any reason an issue from the original work order recurs within 30 days, we will perform the service again at no extra charge. All parts used to service your device are also guaranteed for 30 days from the date of the service. The guarantee does not cover issues that may develop within the guarantee period that are not related to services performed or to the original issue or symptom diagnosed and repaired.

Recurrence of original symptoms or issues caused by user error or negligence in the 30 day guarantee period, including but not limited to physical damage (drops, crushing, exposure to temperature extremes), liquid damage (spills on and liquid immersion of the device), electrical damage (improper grounding, contact with poorly performing or damaged electrical networks), and damage caused through installation or use of harmful software components (viruses, malware, spyware), voids the Peridot Digital Limited Shop Warranty

NOTE: If your device is physically tampered with or damaged within the warranty period, the Peridot Limited Warranty is void. This includes but is not limited to cracked screens, dents to the casing, internal damage not present at time of original repair, attempts to open or modify the device, using non original charging cables to charge your device,  or any other action, accidental or intentional, that could cause our repair to fail.

Warranty Exclusions

We do not offer warranties or guarantees, explicit or implicit, on any of the following:

Any service using parts not purchased through Peridot

New symptoms/issues not directly tied to the original service within the 30 day warranty period

Any modifications carried out by anyone other than Peridot

Some services performed by Peridot may void your manufacturer’s warranty. By accepting service from Peridot, you understand and agree that we are not held liable for voiding your device manufacturers warranty.

Peridot does not guarantee the security or safety of your data. While we take every precaution possible to make sure the integrity of your data is unaffected, we cannot assume liability for any lost data as a result of services performed by Peridot.

Due to our limited storage capacity, we will hold on to devices for up to 30 days after we contact you to pick up your device. After the 30 days period, if we have not heard from you, we will consider your device abandoned and Peridot will have the right to sell the device to recover service cost and parts used to fix your device, or we’ll recycle the device if it’s non functional. We cannot guarantee that your equipment will not be discarded after the initial 30 day period, so it is critical that you pick up your equipment on time or make arrangements with Peridot to store your equipment until you can pick it up.